Frequently asked questions

We deliver all our “ The Healthiest” products outside Bombay. To inquire about any specific products please contact us via email (minali@thecremecompany.com) or Whatsapp (+91 79773 07954).

No, we do not have a physical retail space, we are essentially an online patisserie that delivers to most parts of Central, West & South Bombay but our central kitchen is located in Lower Parel.

We deliver on all days of the week between 9.00 am and 6 pm. Should you require a dessert or any other goodies for an evening occasion we recommend you to inform us so we can have it delivered to you before 6 pm, which must then be stored in your fridge.

3 days at room temp, 1 week in the fridge, 1 month in the freezer.

1 week in the fridge, 1 month in the freezer.

No, we don’t! However, if you require an order to be picked up yourself, a pick up for the same is possible from our central kitchen in Lower Parel.


Yes, we do charge a minimal fee depending on where the delivery location is for and this ranges from INR 50 to INR 400. To check the delivery fee to your zip code please drop a message to us.

In order to ensure we have a slot for your desserts or breads- a 2 day pre-order is ideal !! For customized cakes & hamper orders, we need a longer heads up since we do sell out of slots pretty quickly. We do offer same-day deliveries as well on many products, for example, “The Healthiest” items, our mini cakes, fudge bites are ready for delivery in a couple of hours itself. For all next day deliveries please place your order before 12.00 pm through our online store or Whatsapp. Should you need anything further, please call us at +91 7977307954 between 10.30 am and 6 pm.

Sure, you can select this option at check-out and no fee will be added to your order total. Pick up address:
The Crème Company, Shop no. 5, Sahjeevan Co-operative Housing Society, NM Joshi Marg, Lower Parel, Mumbai, Maharashtra 400013

Please see our current product menu here.

Yes, all our entire product offering is made egg-free. For further details, please see our current product menu here.

We have a wide range of gifting customised hampers, please email (minali@thecremecompany.com) or Whatsapp (+91 79773 07954).

Yes, we accept curated gifting orders only with a minimum quantity of 20. Please WhatsApp us at +91 7977307954 or email us omkar@thecremecompany.com / minali@thecremecompany.com to discuss your requirements and our operational head will reach out to you within 24 hours.

Yes, we do on orders above a certain amount. You can know whether your order is valid for discounts through WhatsApp at +91 7977307954.